Privacy Policy

Last updated: September 2026. This policy explains how Nex Gen Technologies W.L.L ("Nex Gen", "we", "us") handles personal information when you use nexgenmeters.com. It is written to satisfy the California Consumer Privacy Act as amended (CPRA) and, because we operate internationally, it also follows GDPR-style practices.

Who we are and how to contact us

Nex Gen Technologies W.L.L operates this website with offices in the United States, Bahrain and the United Arab Emirates. You can reach us through any of the offices listed on the contact page and in the site footer.

Information we collect

• Information you give us through our forms: name, company, email address, phone number and country.

• Well and technical details you choose to provide when asking about a meter configuration, such as line size, pressure, temperature and expected gas fraction.

• Technical information your browser sends automatically: IP address, browser type, pages visited and approximate location derived from the IP address.

• Cookies and similar technologies, as described in our Cookie Policy.

How we use information

• To answer your enquiry, prepare a specified meter configuration or quotation, and provide technical support.

• To keep records of support requests, calibration and service history for equipment we supply.

• To keep the website secure, prevent abuse and diagnose faults.

• We do not use your information for automated decision making or profiling.

Legal bases (GDPR)

Where the GDPR applies, we process information on the basis of your consent (when you submit a form or accept optional cookies), our legitimate interest in responding to business enquiries and keeping the site secure, and the performance of a contract with you where one exists.

We do not sell or share personal information

We do not sell personal information, and we do not share it for cross-context behavioural advertising, as those terms are defined under the CCPA/CPRA. We share information only with service providers who help us operate the website, under written instructions, or where the law requires it.

Your privacy rights

• California: the right to know, delete and correct personal information we hold about you, and the right not to be discriminated against for exercising these rights. Because we do not sell or share personal information, no opt-out applies.

• GDPR and similar laws: the right of access, rectification, erasure, restriction of processing, data portability, and to object to processing based on legitimate interests. You may also withdraw consent at any time, and you may lodge a complaint with your supervisory authority.

To exercise any right, contact us using the details on the contact page. We will verify your request as reasonably required and respond within the statutory period.

Retention

We keep enquiry data only as long as needed to handle the enquiry and any resulting relationship, and service records for the operational life of the equipment plus any legal retention period. After that, information is deleted or anonymised.

Security and international transfers

Information is transmitted over encrypted connections and stored with access limited to the people who need it. Because we operate across the United States, Bahrain and the UAE, information may be transferred between these jurisdictions under equivalent safeguards.

Children

This website is directed at industrial and business users and is not intended for anyone under 16. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. The current version is always published on this page with its last-updated date.